Legal
Privacy Policy
This policy explains how Seronix collects, uses, and protects your information.
Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Contact information
Information submitted through assessments or contact forms
Usage Information
Browser type
Device information
IP address
Pages visited
Interaction with the website
How We Use Your Information
We use your information to:
Provide and improve our services
Match users with suitable therapists
Respond to inquiries and support requests
Communicate important updates
Improve website performance and user experience
Confidentiality
We understand the sensitive nature of mental health support.
Information shared through Seronix is treated with care and confidentiality. Your personal information is only accessed when necessary to provide services or support.
Information Sharing
We do not sell or rent your personal information.
Information may only be shared:
With matched therapists when necessary
With trusted service providers supporting platform operations
When required by law or legal obligations
Data Security
We use reasonable security measures designed to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee absolute security.
Cookies & Analytics
Seronix may use cookies and analytics tools to improve website functionality and better understand user interactions.
You may choose to disable cookies through your browser settings.
Third-Party Services
Our platform may contain links or integrations with third-party services.
We are not responsible for the privacy practices or content of external websites or services.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Accessing your data
Requesting corrections
Requesting deletion of information
Withdrawing consent where applicable
To make a request, please contact us directly.
Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, or improve platform operations.
Children’s Privacy
Seronix is not intended for children under the age of 13 without parental or legal guardian involvement where applicable.
Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Email: hello@seronix.com
