Terms of Service

Overview

Seronix provides an online platform designed to help individuals connect with licensed mental health professionals through a guided assessment and matching process.

By using this website, you confirm that you understand and agree to these terms.

Eligibility

You must be at least 18 years old to use our services unless parental or legal guardian consent is provided where applicable.

By using Seronix, you confirm that the information you provide is accurate and truthful.

Services

Seronix offers:

• Online mental health support matching

• Guided assessment forms

• Access to licensed therapists

• Informational content and resources

Seronix does not provide emergency mental health services.

Not Emergency Support

Seronix is not intended for crisis situations or medical emergencies.

If you are experiencing a mental health emergency or believe you may harm yourself or others, please contact your local emergency services or a crisis hotline immediately.

Therapist Matching

Our platform uses the information provided during assessment to help match users with therapists based on their needs and preferences.

While we aim to provide suitable matches, Seronix cannot guarantee compatibility, outcomes, or specific results from therapy sessions.

User Responsibilities

You agree to:

• Provide accurate information

• Use the platform respectfully

• Avoid misuse of the services

• Not attempt to disrupt or compromise the platform

You are responsible for maintaining the confidentiality of your personal information and communications.

Privacy & Confidentiality

We take privacy seriously and handle personal information with care.

Information submitted through the platform is processed according to our Privacy Policy and shared only where necessary to provide services.

Payments & Fees

Pricing, session fees, and payment terms may vary depending on the services provided.

All applicable pricing will be communicated before confirmation of any paid session or consultation.

Cancellations

Cancellation and rescheduling policies may vary depending on the therapist or service provider.

Users are encouraged to review any applicable cancellation terms before confirming appointments.

Intellectual Property

All website content, branding, design elements, text, graphics, and materials belong to Seronix unless otherwise stated.

You may not reproduce, distribute, or use content from the platform without written permission.

Limitation of Liability

Seronix is not liable for:

• Therapy outcomes

• Decisions made based on information provided on the platform

• Interruptions or technical issues

• Third-party services or external links

Use of the platform is at your own discretion.

Changes to Services

We may update, modify, or discontinue parts of the platform or services at any time without prior notice.

Updates to These Terms

Seronix may revise these Terms of Service periodically.

Continued use of the platform after updates constitutes acceptance of the revised terms.

Contact Information

If you have questions regarding these Terms of Service, please contact us:

Email: hello@seronix.com